Read this when you are about to register, or when the sign-up page keeps stopping you, and get through it once.
Minutes after the sign-up form fights back, someone is already on shift. Live chat, e-mail and phone run around the clock, every day of the week. Write to [email protected] or ring +64 9 030 9748.
Quickest for a form that will not submit. Keep your email inbox open and the exact message you saw on screen in front of you.
Best when you want screenshots attached. Have your full name, birth date and the address you entered written down before you send.
Ring for an access problem that needs sorting in one call. Have your account email, the device you used and the error wording ready.
Use this while the registration is open in front of you, so nothing gets skipped.
The Anjouan licence obliges the operator to know who plays, so expect a check that finishes within five hours of sending documents.
Each message below has a plain cause and a short fix that keeps your first account intact.
Within minutes of your first login, deposit limits, loss limits and self-exclusion sit in your account settings rather than behind a support queue. Should play stop feeling fun, Gambling Helpline New Zealand, The Problem Gambling Foundation of New Zealand and the Multi-Venue Exclusion Programme are a call away.
Deposit limits. A deposit limit caps what you can pay in over a day, week or month, chosen by you.
Loss limits. When losses in a set window hit your number, the account pauses play until the window resets.
Self-exclusion. Chosen for a stretch of time, self-exclusion shuts the account down completely and keeps marketing away.
Run down this list before you click sign-up, so you do not lose ten minutes to a rule you already break.
Useful at the moment the sign-up form asks something you were not expecting.
A first deposit starts at NZ$11, and the methods listed below are the ones Dudespin Casino accepts; the welcome offer lands once registration is confirmed.
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